Book Your Mountain Adventure with Confidence
At Canyon Haus, we believe planning your Park City adventure should be straightforward and stress-free. Our clear, fair reservation policies are designed to give you confidence when booking your mountain retreat—so you can focus on the experiences that matter.
💳 How Reservations Work
Our booking process is simple, secure, and transparent from start to finish.
📅 Deposit & Payment Schedule
- 💳 20% deposit required at time of booking
- 📆 Final payment due 30 days before arrival
- 🔐 Valid credit card required for incidentals and security
🆔 Check-in Requirements
- 🆔 Valid state-issued photo ID for all guests 21+
- 💳 Credit card (same card used for booking preferred)
- 🎯 Primary guest must be 21+ to check in
🔄 Cancellation Policy
We offer flexibility when possible while protecting availability for all guests.
⏰ 48-Hour Grace Period
- ✅ Cancel within 48 hours of booking with no penalty
- 📆 Applies only if arrival is 32+ days away
- 💰 Full refund of deposit during grace period
📋 30+ Days Before Arrival
- 💳 20% deposit forfeited
- 💰 Remaining balance refunded
- 📅 Date changes may be possible (subject to availability)
🚫 Within 30 Days of Arrival
- ❌ Booking becomes non-refundable
- 🚫 No refunds for early departure or late arrival
- 🚫 No refunds for date changes
⚡ Short-Term Booking Policy
For last-minute mountain getaways and spontaneous planning.
🚨 Bookings Within 30 Days
- 💳 Full payment required at time of booking
- 🚫 Non-refundable once booked
- 🎿 Ideal for last-minute trips and powder days
🛡️ Travel Protection Plan
Optional coverage for added peace of mind.
🌟 What’s Covered
- 💯 100% lodging cost protection for covered cancellations
- ⏱️ Trip delay coverage for unused lodging nights
- 👨👩👧👦 Family emergency and medical events
- 🌨️ Weather-related travel disruptions
💰 Cost & Purchase Details
- 💵 7% of gross lodging cost (including taxes and fees)
- ⏰ Must be purchased within 48 hours of booking
- 🔒 Self-insured by Canyon Haus
- 🚫 Non-refundable once purchased
💰 Payment & Billing Details
Accepted Payment Methods
- 💳 Visa, MasterCard, American Express, Discover
- 🔐 Secure, encrypted payment processing
- 🔄 Automatic billing for final payment
Fees & Transparency
- 📋 All fees disclosed before completing reservation
- 🚫 No hidden charges
- ⚖️ Fully compliant with local and federal regulations
📞 Late Payments & Cancellations
⚠️ Late Payment Policy
- 🚫 Automatic cancellation if final payment is missed
- ⏰ No grace period for late payments
- 💳 Deposit forfeited upon cancellation
🔔 Payment Reminders
- 📧 Reminder sent 45 days before arrival
- 📧 Final notice sent 35 days before arrival
- ☎️ Contact Guest Services immediately to update payment info
🌟 Why Book Direct with Canyon Haus
🎯 Best Rate Guarantee
- 💰 Lowest available rates when booking direct
- 🔄 Price matching when applicable
- 🚫 No third-party booking fees
🏔️ Enhanced Guest Experience
- 🧭 Local insider recommendations
- ⬆️ Priority for room upgrades
- 🤝 Flexible support for special requests
📋 Important Policy Notes
📅 Date Changes
- 📆 Changes before final payment subject to availability
- 💵 Rate differences may apply
- ⚠️ No guarantees after final payment
👥 Group & Extended Stays
- 🏘️ Each unit follows individual cancellation terms
- 🛌 Extended stays (7+ nights): contact us directly
- 🛡️ Travel protection recommended for group logistics
The Canyon Haus Difference
Chase thrills, seek comfort, Canyon Haus.
Clear policies mean confident booking—and confident booking means more time planning the adventures that brought you to Park City.
