💳 How Reservations Work
Our booking process is simple, secure, and transparent from start to finish.
📅 Deposit & Payment Schedule
- 💳 20% deposit required at time of booking
- 📆 Final payment due 30 days before arrival
- 🔐 Valid credit card required for incidentals and security
🆔 Check-in Requirements
- 🆔 Valid state-issued photo ID for all guests 21+
- 💳 Credit card (same card used for booking preferred)
- 🎯 Primary guest must be 21+ to check in
🔄 Cancellation Policy
We offer flexibility when possible while protecting availability for all guests.
⏰ 48-Hour Grace Period
- ✅ Cancel within 48 hours of booking with no penalty
- 📆 Applies only if arrival is 32+ days away
- 💰 Full refund of deposit during grace period
📋 30+ Days Before Arrival
- 💳 20% deposit forfeited
- 💰 Remaining balance refunded
- 📅 Date changes may be possible (subject to availability)
🚫 Within 30 Days of Arrival
- ❌ Booking becomes non-refundable
- 🚫 No refunds for early departure or late arrival
- 🚫 No refunds for date changes
🛡️ Travel Protection Plan
Optional coverage for added peace of mind.
🌟 What’s Covered
- 💯 100% lodging cost protection for covered cancellations
- ⏱️ Trip delay coverage for unused lodging nights
- 👨👩👧👦 Family emergency and medical events
- 🌨️ Weather-related travel disruptions
💰 Cost & Purchase Details
- 💵 7% of gross lodging cost (including taxes and fees)
- ⏰ Must be purchased within 48 hours of booking
- 🔒 Self-insured by Canyon Haus
- 🚫 Non-refundable once purchased
💡 Pro Tip: Travel protection is especially valuable for group bookings, long-distance travel, or trips planned well in advance where unexpected circumstances are more likely.
💰 Payment & Billing Details
Accepted Payment Methods
- 💳 Visa, MasterCard, American Express, Discover
- 🔐 Secure, encrypted payment processing
- 🔄 Automatic billing for final payment
Fees & Transparency
- 📋 All fees disclosed before completing reservation
- 🚫 No hidden charges
- ⚖️ Fully compliant with local and federal regulations
🌟 Why Book Direct with Canyon Haus
🎯 Best Rate Guarantee
- 💰 Lowest available rates when booking direct
- 🔄 Price matching when applicable
- 🚫 No third-party booking fees
🏔️ Enhanced Guest Experience
- 🧭 Local insider recommendations
- ⬆️ Priority for room upgrades
- 🤝 Flexible support for special requests
📋 Important Policy Notes
📅 Date Changes
- 📆 Changes before final payment subject to availability
- 💵 Rate differences may apply
- ⚠️ No guarantees after final payment
👥 Group & Extended Stays
- 🏘️ Each unit follows individual cancellation terms
- 🛌 Extended stays (7+ nights): contact us directly
- 🛡️ Travel protection recommended for group logistics
Book Your Mountain Adventure with Confidence
At Canyon Haus, we believe planning your Park City adventure should be straightforward and stress-free. Our clear, fair reservation policies are designed to give you confidence when booking your mountain retreat—so you can focus on the experiences that matter.
