Book with Confidence, Cancel Without Penalty
Planning your Park City adventure shouldn’t feel risky. At Canyon Haus, we know plans can change right after booking—whether you’re coordinating with family, confirming work schedules, or watching the forecast. Our 48-Hour Cancellation Grace Period gives you breathing room to decide without financial stress.
✅ How the Grace Period Works
The grace period gives you time to finalize plans after booking.
⏰ 48-Hour Window
- Cancel within 48 hours of booking with zero penalty
- 100% refund of your deposit
- Ideal for coordinating complex travel plans
📅 Timing Requirements
- Arrival date must be 32+ days away at time of booking
- Applies to advance bookings only
- Bookings within 32 days follow standard cancellation terms
🎯 When This Grace Period Helps
Real situations where flexibility matters.
👨👩👧👦 Family Coordination
- Waiting on extended family confirmations
- Coordinating school and work schedules
- Allowing time for group decisions
✈️ Travel Logistics
- Checking flight availability and pricing
- Coordinating travelers from multiple cities
- Waiting for airline schedule releases
🎿 Seasonal Planning
- Monitoring snow forecasts for ski trips
- Confirming summer activity schedules
- Aligning trips with festivals and events
💼 Work Schedule Flexibility
- Waiting for time-off approval
- Confirming project timelines
- Avoiding business travel conflicts
📋 Grace Period Guidelines
✅ What’s Covered
- Reservations made more than 32 days before arrival
- Full deposit refund
- All room types and packages
⏰ Cancellation Rules
- Must cancel within 48 hours of booking
- Grace period begins at booking confirmation timestamp
🚫 What’s Not Covered
- Bookings within 32 days of arrival
- Cancellations after the 48-hour window
- Date or room-type changes
📞 How to Cancel During the Grace Period
🕐 Quick Cancellation Steps
- Contact our reservations team within 48 hours
- Provide your confirmation number
- Confirm your cancellation request
📧 Contact Methods
- 📞 Phone: 435-615-0163 (fastest)
- 📧 Email: reservations@canyonhausparkcity.com
- 🌐 Online via your confirmation link
⚡ Processing Timeline
- Same-day cancellation confirmation
- Refund initiated within 24 hours
- Email confirmation sent once processed
🤔 After the Grace Period
📅 30+ Days Before Arrival
- 20% deposit forfeited
- Remaining balance refunded
📅 Within 30 Days of Arrival
- Booking becomes non-refundable
- Travel Protection Plan recommended for unforeseen events
🛡️ Additional Booking Protection
🌟 Travel Protection Plan
- Available within 48 hours of booking
- Covers covered events after the grace period
- 7% of total lodging cost
💰 Lowest Rate Guarantee
- Best rates when booking direct
- Rate matching within 24 hours
- No third-party booking fees
📅 Planning Timeline Recommendations
🎿 Winter Season (Dec–Mar)
- Book 3–6 months in advance
- Use grace period to coordinate lessons and lift tickets
☀️ Summer Season (Jun–Sep)
- Book 2–4 months ahead
- Finalize activities after booking
🍂 Shoulder Seasons
- Book 1–3 months out
- Flexibility to adjust plans as needed
The Canyon Haus Difference
Chase thrills, seek comfort, Canyon Haus.
Our 48-Hour Grace Period lets you lock in your preferred dates while giving you time to finalize plans—so booking feels exciting, not stressful.
